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The motor stops working on an AquaClear filter

I have bought two AquaClear filters so far , they both had the same problem. The motor stopped working. I can plug it in, and there would be no water circulating. It would work great for a while, but then I change the water, and replace filter, and etc. and when I plug it back in, the motor doesn't turn on anymore. Also, there is this tan buildup of something that built up around my heater and my filter. Im not sure what it is. It seems like some kind of dust, rock.. not sure.

I have bought two AquaClear filters so far , they both had the same problem. The motor stopped working. I can plug it in, and there would be no water circulating. It would work great for a while, but then I change the water, and replace filter, and etc. and when I plug it back in, the motor doesn't turn on anymore. Also, there is this tan buildup of something that built up around my heater and my filter. Im not sure what it is. It seems like some kind of dust, rock.. not sure.

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